Grow Confidently With Client Service Excellence
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Our Mission
We empower our customers to grow with purpose — building loyalty, sparking engagement, and delivering remarkable experiences to their customers and employees.
Our Vision
To inspire a world where businesses flourish through genuine relationships—where trust drives loyalty, engagement sparks growth, and meaningful experiences are the standard.
OUR STORY
This is why we do it
Back in 2003, B2B service firms had a problem: no reliable way to measure client satisfaction, no industry benchmarks, and no validated way to showcase their excellence. Client feedback was scattered across emails and spreadsheets – if it was collected at all.
Today's reality? In an increasingly digital world, service quality isn't just a differentiator – it's survival. As more B2B buyers begin their search online and prioritize service experience in their decision-making, proving excellence matters more than ever.
Yet most firms are still held back by generic survey tools or complex platforms that weren't built for their needs.
That's where our story begins.
OUR JOURNEY
Our Journey
Founded as Inavero, we launched the first industry-specific satisfaction program for staffing firms.
Introduced the groundbreaking Best of Staffing® awards, finally giving firms a way to prove their service excellence.
Became ClearlyRated, expanding our platform to all B2B service providers. Because great service deserves to be measured and celebrated, no matter your industry.
Launched our Employee Satisfaction Program, because exceptional client service starts with engaged employees.
Over 7 million verified client ratings and counting. AI-powered insights. Industry-leading response rates. And a platform that turns feedback into growth.
ClearlyRated by the numbers
7M+
20+
20% +
150k+
1.5M+
4.8/5
Trusted by leading B2B service providers
Our commitment to Diversity, Equity & Inclusion
Building a business diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective isn't just good business—it's the right thing to do. We're committed to integrating this practice into all aspects of our business, ensuring our platform and workplace reflect the diverse world we serve.
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JOIN OUR TEAM
At ClearlyRated, we combine the energy of a startup with the stability of an established leader. We're looking for passionate individuals who
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Send Your First Survey with ClearlyRated
Start turning client feedback into growth. Send your first survey and explore how actionable insights can increase revenue and improve client satisfaction.
