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EX Management

Turn Employee Voices Into Your Business Advantage

Behind every exceptional client experience is a team that feels heard, valued, and empowered. Connect the dots between employee satisfaction and service excellence - and watch it fuel your growth.

Trusted by leading B2B service providers

THE CHALLENGE

Strong Teams Drive Great Client Experience

General counsel and decision-makers expect proactive communication and seamless service across practice areas—all while scrutinizing legal spend more carefully than ever.

The Real Cost of Disconnected Feedback

Your employee feedback lives in HR. Client feedback in CX. In between? Critical insights lost. When team satisfaction drops, client service suffers - and by the time you notice, you've lost both.

The Growth Blind Spot

Your best employees leave without warning. Why? You're missing the early signals that predict day-to-day issues and improvement opportunities. As a result, client satisfaction dips without explanation. And in today's market, this blind spot costs you twice.

case studies

Find out how the Chief Revenue Officer, at TERRA, inspires her team into performing -individuals at her firm.

View all case studies

Enhancing team experience with NPS surveys

Accounting
3 Min Read

the solution

ClearlyRated Turns this Disconnected Feedback Into Connected Growth

Cut through the noise and unlock game-changing insights about your clients - all through an automated platform that handles the heavy lifting while your team focuses on what they do best.

Surveys
INSIGHTS
REPUTATION MANAGEMENT
Industry Tailored Survey

Connect The Dots

Stop letting critical insights slip through the cracks

Design surveys that reflect your unique culture and industry

Get your Net Promoter® Score (NPS®) and benchmark against industry leaders

Evaluate early warnings and critical feedback from team members

Actionable Insights

Strengthen Both Sides

Turn insights into improvements that matter

Get insights that help managers build stronger, more engaged service teams

Identify and replicate patterns from your highest-performing teams

Drive changes that improve both employee and client experience as a result

Reputation Growth

Show Your Edge

Stand out in both talent and service markets

Back your employer brand with verified team satisfaction scores

Attract top talent with proof of your people-first culture

Win more business by showcasing your engaged service teams

testimonials

Why Market Leaders Trust ClearlyRated

A Seamless Experience for Client Feedback.

“All of our attorneys are grateful for the information that comes through ClearlyRated. The ability to respond quickly to feedback has been monumental.”

Anne Donovan
President | Xenium HR

Ready For Growth That Starts From Within?

Join forward-thinking firms who've discovered the multiplier effect of connected employee-client feedback