Calculate your Net Promoter Score® with our NPS Calculator
How happy are your customers? Why guess when you can simply measure! Find out your NPS(r) from survey responses using ClearlyRated's NPS Calculator.
Trusted by Leading B2B Service Firms
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Formula to calculate NPS
Promoters love your service and will actively recommend to others
Passives are somewhat satisfied but will switch to something better, given the chance
Detractors are dissatisfied customers who will discourage others from your business
Create better customer experiences by measuring NPS with ClearlyRated
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Set up personalized NPS surveys
Track & measure your NPS in real-time on an intuitive dashboard
Integrate with the apps you use, get detractor alerts, and compare your score against industry benchmarks
Back your claims with third-party validated ratings and social proof to display on your profile page on ClearlyRated
Auditing your Net Promoter Score
Your NPS program must evolve with your business. It’s a good idea to review it quarterly and aim to improve. Here are a few tips on how to get the most out of your NPS surveys.
Survey Periodically
Personalized Questions
Benchmark your NPS
Customer satisfaction metrics
testimonials
A true partner to our clients.
ClearlyRated’s top tier customer service team is working closely with every client on outcomes and consulting on CX management best practices.
As a staffing agency, client and talent feed back is extremely important to our business. Not only for current state processes, but greatly for the purposes of ongoing process improvement intitatives. Clearly Rated helps us get this in a structured , efficient, fair and secure way.
Resources that elevate your efforts
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B2B Firms Must Prioritize CX Management—Are You Ready?
The State of DEI in the Accounting Industry
TX, CX and EX – The Juggle is Real
Take the first step toward improving experiences with an NPS calculator.
Enjoy using an NPS calculator? Calculate your score automatically with Delighted.
