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FOR LAW FIRMS

Strengthen Your Client Relationships & Expand Your Practice

Give your partners the insights they need to protect and build key relationships. From matter-specific feedback to practice group benchmarking, we help law firms identify cross-selling opportunities and build their reputation

Trusted by leading Law Firms

THE CHALLENGE

General counsel and decision-makers demand proactive follow ups, seamless service, and tighter control over legal spend.

General counsel and decision-makers expect proactive communication and seamless service across practice areas—all while scrutinizing legal spend more carefully than ever.

Partners lack early warning signals 
about at-risk relationships and struggle with succession planning

Practice groups can't effectively track performance or identify which attorneys need additional support

You miss cross-selling opportunities to existing clients because no one is asking them

case studies

Discover what leading firms achieve with ClearlyRated!

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Find out how Cross Country redefined customer experience by streamlining their feedback process

Legal
3 Min Read
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the solution

Get Practice-Level Insights That Help You Improve Client Experience

Our solution helps law firms prevent client churn, support succession planning, and identify new opportunities—without adding complexity to your partners' busy schedules.

Surveys
INSIGHTS
REPUTATION MANAGEMENT
Surveys

Get the Complete Picture of your Clients’ Sentiments

Get feedback from key client stakeholders with our industry-specific surveys. ClearlyRated customer experience surveys get a 34% average response rate vs the typical 5-7% for law firms, making your feedback collection effective and fruitful.

Control survey scheduling and frequency to prevent client survey fatigue

See how clients rate your Legal team

Customize surveys by practice area or matter type based on your goals

Actionable
Insights

Know Exactly Where Your Practice Groups Excel or Need Attention

Get real-time visibility into client satisfaction across practice areas, offices, and individual partners. Identify potential issues before they impact your client relationships. All while benchmarking your performance against peer firms.

Track satisfaction across litigation, corporate, and specialty practices

Track service quality during client employee’s lifecycle

Automated alerts for at-risk relationships

AWARDS

Recognizing Firms Setting the Bar for Client Service Excellence

The legal industry's only service excellence award based on verified client feedback.

Winners consistently achieve exceptional satisfaction scores and demonstrate superior service delivery across practice areas.

Learn More About the Program

testimonials

Leading B2B Firm love ClearlyRated!

A Seamless Experience for Client Feedback.

“All of our attorneys are grateful for the information that comes through ClearlyRated. The ability to respond quickly to feedback has been monumental.”

Anne Donovan
President | Xenium HR

Why leading law firms choose ClearlyRated

Proven
Expertise

  • 20+ years of experience in professional services
  • Work with some of the top law firms in the US
  • Industry-specific benchmarking and insights

Measurable
Impact

  • Average 25% survey response rates
  • Protected over $55B in firm revenue for B2B Firms

Dedicated Customer 
Success Teams

  • Full-service implementation team
  • Ongoing strategic guidance
  • Best practices playbooks and training

Build Stronger Connections, Expand Your Practice

Give Your Partners the Insights They Need to Improve Client Experience and Grow Your Revenue