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ClearlyRated Plans & Features

Explore our experience management plans to see which best fits your B2B service firm – whether you’re just starting out or ready to impact business strategy.

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Most popular

Expand

Create an impactful experience management program with more engagement and validation and better data connection.

Make XM faster and easier
Build trust and third party validation
Receive direction and actionable insights
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Transform

Everything in Expand plus more to create a mature experience management program that drives transformational change.

From data to actionable strategy – faster
In-depth insight from granular to industry wide
Save time and energy with streamlined integrations
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Compare features

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Plans

Expand
Transform
Administration

Program Audiences

Audience being surveyed ie client, employee, talent
2
3

Users

People with access to, or receiving notifications from, ClearlyRated
15
30

Support

Continuing hands-on assistance from ClearlyRated professionals
Basic
Premium

Dedicated Customer Success Manager

A consistent point of contact  for all experience management needs

White Glove Onboarding

Customized implementation of the ClearlyRated’s program

Integrations

Have ClearlyRated’s data exist in your tech stack ie CRM, ATS, ect
Standard

ClearlyRated API

Exchange data between ClearlyRated and your existing software
Net Promoter Score® Surveys

Customization

Ability to alter survey content and branding to your specifications
Limited
Full

Max Sends

Total annual survey sends regardless of audience
Tiered
Tiered

SMS Surveys

Sending surveys via text message

Advanced Q&A Skip Logic

Customized pathing to create specific survey participant journey
Analysis & Insights

NPS Reporting

A breakdown and analyzation of data with actionable insights

AI Insights: Open Ended Feedback

Extract patterns and themes from open ended Q&A

Dashboard

A snapshot of your overall experience management performance

Real-Time Detractor Notifications

Automatic alerts when a survey taker rates an NPS question 6 or below

Feedback Resolution Tracking

Ability to assign and escalate an issue to a specific user

NPS by Location & Segment

A breakdown of NPS by geographic place and demographic data
ClearlyRated Online Directory

Business Page

A company page in ClearlyRated’s online directory

Professional Profile Pages

A personal employee page in ClearlyRated’s online directory
20
60

Page Visitor Insights

Tells what public business visited your page(s), when, and how often

Referral Feature

ClearlyRated will requests referrals from promoters on your behalf

Lead Generation Buttons

Customizable buttons with CTAs on your business page
Third Party Validation

Opportunity for Best Of Award

Given annual to best experience providers in multiple industries

Award Marketing Quick Smart Guide

Marketing best practices to optimize ROI from an earned award

Export Testimonials & Shout Outs

Ability to download and share testimonials and shout outs

Star Ratings

Display your star ratings on business, professional, and search pages

Most popular

Add Ons

If you need more capabilities than in the Expand and Transform packages, boost your plan with these add-ons.

Programs
Professional pages
AI Insights
Survey sends
SMS surveys
Premium integrations
Users
Premium support
Visitor Insights
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FAQs

What is the right plan for my firm?

Our Expand package is great for starters or those with some experience management knowledge who want to start a program or take the next step. Transform is for those who want the most in-depth insights and best industry expertise.

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How are your plans priced?

Our plans are customizable to fit the needs of professional service firms. They are subscription-based, renew annually and are tiered by the number of full time employees a client has.

Is there any flexibility to improve my base package?

Absolutely! We offer a wide range of customizable add-on features so you can create the solution that best fits your needs.

What kind of support does ClearlyRated provide?

Both packages include white glove onboarding. Beyond implementation, we offer Basic and Premium support. These two options cover everything from annual account reviews to 3-hour response time for communications.

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Uncover the key benefits of ClearlyRated’s integrated experience management platform.

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