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What is an NPS Detractor? Best Practices For Turning Detractors into Promoters
Net Promoter® Score
Client Experience
Client Satisfaction
CX
Engineering
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All
March 7, 2025
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The Complete Guide to Managing and Reducing Customer Churn
Churn
Client Satisfaction
Client Experience
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All
February 20, 2025
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2-1-1 Client Survey Follow Up for B2B Service Providers
Client Satisfaction
B2B
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All
June 5, 2018
Blog
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Fitbits and Client Satisfaction - a cautionary tale
Client Satisfaction
B2B
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All
November 1, 2017