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What is an NPS Detractor? Best Practices For Turning Detractors into Promoters
Net Promoter® Score
Client Experience
Client Satisfaction
CX
Engineering
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All
March 7, 2025
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How to Get Accounting Clients: 9 Proven Strategies
Accounting
Client Experience
CX
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January 29, 2025
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What is a Churn Prediction Model and How to Build One?
CX
Service Recovery
Churn
B2B
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January 27, 2025
Blog
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Why Customer Experience is Crucial for IT Service Providers
Client Experience
CX
IT
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All
January 25, 2024